Hey Cool is committed to protecting the security and privacy of your personal information. The website is managed by Hey Cool (ABN 43 960 142 402).

Contacting us

If you have concerns about your privacy while visiting our website, please contact us as follows:

Hey Cool Bright, 3741.

Telephone: 0419 422 476

Email: contact@heycool.com.au

ABOUT THE INFORMATION WE COLLECT

When you visit our website our web server automatically logs certain non-personally identifiable data about your visit. This data consists of the time of your visit, your domain name or IP address, the browser and the operating system you use, the pages you visit and any links you follow to or within our website. If you use any of the services provided on our website we may request you provide information about yourself including your name, address and details of how we can contact you. This information is generally required to enable us to fulfil the service you have requested effectively and to notify you of promotions and announcements if you have previously provided your permission. No other personally identifiable information is collected from you without your knowledge. You may contact us at the address above to find out what information we have collected about you. Hey Cool will not sell your personal information to third parties. Hey Cool uses software to measure and audit website activity. The information collected shows the number of visitors to the website, the number of pages viewed by these visitors and how long they stay on the website. Common entry and exit points may also be identified. This aggregated, non-personal information is collated by Hey Cool to assist in analysing the usage of the website.

HOW WE USE THE INFORMATION COLLECTED

Personally, identifiable information we collect from you is used to fulfil the service you have requested from us such as a purchase or an enquiry. If the information is to be used for any other purpose this use will be clearly stated at the time we collect the information. If the information provided is not necessary to fulfil the service, completion of the details will be optional.

Fulfilment of the service may require your personally identifiable information to be provided to a third party such as the freight forwarder in the case of a purchase dispatch. Security of information is very important to Hey Cool and we utilise current technical security measures to safeguard your personal information from unauthorised access or disclosure with respect to business transactions being conducted through this web site. All credit card transactions are handled separately through an online merchant facility for increased security.

CHANGES TO THIS POLICY

Please refer to this privacy policy periodically for any changes.